1. Introduction

AOA Consultants (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage our services.
By using our website or services you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal details: such as your name, email address, phone number, and company name submitted through contact forms or email.
• Project information: details you provide when requesting quotations or consultancy services (e.g., project scope, budget, site address).
• Website usage data: technical data such as IP address, browser type, pages visited and similar information collected via cookies or analytics tools.

3. How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries and provide professional consultancy services.
• To prepare and send quotations, proposals and project documentation.
• To improve our website, service offerings and communications.
• To comply with legal or regulatory obligations where required.

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage and Security

We store your information securely and only for as long as necessary to fulfil the purposes described in this policy.
We implement reasonable technical and organisational measures to protect your data from unauthorised access, disclosure,
alteration or destruction. Where third-party processors are used (for example, hosting or analytics providers), we require
them to apply appropriate security measures.

5. Cookies and Analytics

Our website may use cookies and analytics tools (for example, Google Analytics) to help us understand how visitors use the site.
Cookies help improve site performance and user experience. You can control or disable cookies through your browser settings;
however, disabling some cookies may affect how the website functions.

6. Your Rights

Under applicable data protection laws you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data where we do not have a lawful reason to retain it.
• Withdraw consent for processing where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.

To exercise any of these rights, please contact us using the details in the section below.

7. Contact Us